Refund And Return Policy
At PrintHaus, we strive to provide you with the highest quality products. However, if you receive a product that is defective or damaged, we’re here to help!
Eligibility for Returns
We only accept returns if the product is defective or damaged upon receipt. If you find any defects or damage to your order, please contact us within 2 weeks of receiving your product.
Conditions for Returns
- The product must be unused and in the same condition as you received it.
- It must be in the original packaging.
Time Frame for Returns
Our return policy is valid for 2 weeks from the delivery date. Unfortunately, if more than 2 weeks have passed since you received your order, we won’t be able to offer a return or exchange.
How to Start a Return
To initiate a return, please contact our customer service team at [email protected] with your order number and a description of the issue. We’ll guide you through the process.
Refunds
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.
Shipping Costs
Please note that you will be responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
